The pieces below are all components of a project completed in 2024 for a national organization dedicated to men’s personal growth, that needed new ways to train volunteer event staff for intercultural competency in their interactions with participants in the dozens of training events it hosts annually at locations throughout the United States. All elements were designed and developed in consultation with the national coordinator.
E-learning course development
Intercultural Competency Training – this hour-long asynchronous e-learning course is the core element of the training solution I developed. The training journey is built on a variety of narrated segments, scenario animation videos, and self-assessments.
Instructor-led training
This virtual ILT on intercultural awareness skills is for a virtual instructor-led module in the form of a one-hour Zoom meeting for a team of 30-40 participants. It follows the asynchronous e-learning course, to allow hands-on practice with teammates.
Trainer guide (PDF)
Participant guide (PDF)
Animations
Here are several of the animated scenario videos developed in Vyond as component of the e-learning course.
Job aid/infographic
A quick reference infographic (PDF) on intercultural awareness skills.
Design process
These are components of the design phase for the e-learning course shown above.
Case study
This case study presents background and further findings on the projects described above.